Engaged by ION Media Networks to review and access the internal work process and systemization of their entire Commercial Operations organization.

This work encompassed a variety of departments within the organization, spread across three of the companies locations, NYC, West Palm Beach, and Clearwater Florida. Departments involved in this study included the Programming department, Ad Sales departments, Ad Planning & Inventory department and Traffic department. In addition, peer departments across the organization were also included in the review such that they interfaced with the areas under review.

The assessment included work process mapping, evaluation of existing computer tools and systems, organizational assessment, development of a consolidated issue list, and issue resolution recommendations.

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